Privacy Policy

Effective Date: 04/23/2026

At Bailey Built Wheelchairs, we value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect personal information including your name, phone number, email address, and any details you provide through our website forms, service requests, or direct communication with our team.

How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Provide quotes and product information

  • Process orders and service requests

  • Send updates regarding your purchase or service

  • Provide customer support

SMS Communication & Consent

By providing your phone number through our website forms, service requests, or direct communication, you consent to receive SMS (text) messages from Bailey Built Wheelchairs. These messages may include:

  • Appointment scheduling and confirmations

  • Order and service updates

  • Customer support responses

  • Follow-up messages related to your inquiry or purchase

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only as necessary to provide services (e.g., shipping providers, service partners).

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact Us

If you have any questions about this Privacy Policy, please contact us here